Lungisa

Today we spoke to Abongile Nyumba from Lungisa which is a community monitoring and reporting tool in South Africa. Tell us about a service delivery problem you face, and we'll work to have your problem fixed. Find out more at www.lungisa.org.

the aim is simple: to empower ordinary people living in South Africa to have their voices heard; to try to get fixed service delivery problems they face; and to improve the quality of life for those receiving poor or unequal services.

you can use Lungisa to report back what kind of service delivery problems you're facing. You can submit a report on Facebook; you can send SMS "lungisa" to 32759, describing your problem; you dial *120*852#, and answer four easy questions; you can email a problem to them at: report@lungisa.org;