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Behind the White Napkin: Raj Arundiran Shares the Untold Stories of Hospitality Workers on Back Chat

During an interview on Back Chat on Bush Radio 89.5 FM, author Raj Arundiran spoke about his memoir, Behind the White Napkin, offering listeners an honest look at the realities of South Africa's hospitality industry.

Having spent more than 40 years working as both a waiter and restaurant manager, Raj draws on his extensive experience to reveal what happens behind the scenes in restaurants. His memoir explores workplace bullying, tipping culture, long working hours, low wages, mental health challenges, resilience, and the often-overlooked experiences of hospitality workers.

Speaking on the programme, Raj explained that while restaurants are often celebrated for their food, service, and atmosphere, the hardships faced by the people who make those experiences possible are rarely discussed. He said the book was written to give a voice to those workers and to encourage greater understanding of the pressures they face every day.

Raj reflected on how the COVID-19 pandemic affected the hospitality industry, leaving many workers unemployed, including himself. He shared that this difficult period inspired him to pursue his lifelong dream of writing a book, using his decades of experience as the foundation for his memoir.

Throughout the interview, Raj spoke about workplace bullying, power dynamics, and the emotional strain experienced by many hospitality employees. He stressed that the book is not an attack on any individual restaurant or business, but rather a call for more respectful and humane treatment of workers across the industry.

He also noted that many people who have read the book, particularly those who have worked in hospitality, have related to the stories and challenges it presents.

Looking ahead, Raj revealed that he is considering writing a second book, tentatively titled The Broken Pieces Fit, which will focus more on his personal journey and his path to becoming an author.

Where to find the book

• eBook: Available on Amazon.

• Website: www.behindthewhitenapkin.com

• Printed copies: Available directly from the author while distribution to bookstores continues.

Raj Arundiran's appearance on Back Chat on Bush Radio 89.5 FM highlighted the importance of recognising the people who work behind the scenes in the hospitality industry. Behind the White Napkin offers readers an insightful account of the challenges, resilience, and dedication of those who help create memorable dining experiences every day.

Writtern by Khanyiswa Mdladlamba

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